Wanted your opinions on this please
So, I am staying in a hotel and have been here for a few weeks.
The staff really don't get along with each other in here. I get on with some of the staff, two in particular have been very helpful, one is a French lady who's been so kind to me always friendly, the others are distanced and don't really say hello, they seem to be in a bad mood all the time so I just smile at them when I walk past and let them be.
There have been a few incidents between two male staff members targeted at the French lady. The first time, I heard shouting outside my room, so I went to go look/listen and I heard a male worker here shouting at the lady, she was saying sorry repeatedly. It was right outside my door. So ten minutes later I went to the front desk to hand something in and saw she was crying. I thought perhaps she had made a mistake and had taken things to heart.. as you do. I have had the same happen at work in the past and i'd take it to heart too .........
Second time, she was outside my room again and was saying to someone behind the door ''yes sir, i'll remember my manners and be polite and smile all the time'' and she laughed. She slammed the door, then swore calling him an effing B, and walked off.
Again, I didn't get involved.
I saw her crying... and I saw her crying another time at the desk. She was crying so hard I told her I witnessed her being shouted at and I held her hand for a second and said it would be ok , she said thank you and she broke down and I left before anyone else came in. I didn't want anybody who was causing trouble seeing I was aware or getting involved, in case they'd kick me out of here.
Today the same guy was shouting at her outside my room again. Earlier I went to the desk where she was and she looked very anxious and asked me ''have you seen my supervisor?'' I said no and she ran off anxiously, as if she's walking on eggshells.
Now.. part of me doesn't want to get involved because I need to stay here right now and couldn't risk being kicked out. The other part of me knows something must be going on in here between the staff and this woman is giving me the impression she's scared and/or could be being forced or manipulated in some way. It's hard for me to explain but she's always crying and always being shouted at. Most would think, then why doesn't she leave her job if she's unhappy.. but I figured out she lives below the hotel and so the manager has a lot of power over her, in the sense that i'm sure if she lost her job she'd be forced to leave her home downstairs as well.
I looked in to modern slavery because it just crossed my mind and apparently it's very common in hospitality jobs.. I don't want to jump the gun and come to conclusions but i'm wondering whether I should say something or try take her to one side and ask if she's ok. She knows i'm aware , that I witnessed the shouting because I told her I saw ad heard it. Since then it's like she's dropping hints... have you seen my supervisor....... she had no reason to ask me that. I just went to collect my mail..... my friend thinks she's trying to tell me something but i'm unsure if i'm reading in to it too much.
This place isn't the nicest, staff keep walking in to rooms without knocking on people's doors, have walked in to mine three times without knocking. It's so disorganized, and they treat their staff like rubbish.
What would you do in this situation?